Shipping
Thank you for choosing By charley. We are committed to providing you with a seamless shopping experience, which includes prompt and reliable shipping. Please review our shipping policy below:
Same Business Day Dispatch
We understand that you're excited to receive your items. That's why we offer same business day dispatch for all orders placed before 3pm AEST/AEDT. Orders placed after 3pm will be dispatched the following business day. Rest assured that we strive to get your order on its way to you as quickly as possible.
Free Regular Australia Domestic Shipping
Enjoy free regular Australia domestic shipping when you spend over $69. We want to make sure you receive your sunglasses without any additional shipping costs. Simply meet the minimum spending requirement, and we'll take care of the shipping fees within Australia.
Free Express Australia Domestic Shipping
For those who want their items in a flash, we offer free express Australia domestic shipping on orders over $149. Get your products delivered to your doorstep swiftly and enjoy the convenience of express shipping at no extra charge.
New Zealand Shipping
$20 international shipping to New Zealand. Free Shipping Over $149.
Standard Shipping (6+ Business Days)
Express Shipping (2-6 Business Days)
International Shipping
We are thrilled to offer international shipping options to our customers worldwide. International orders start from a flat rate of $20.00. We provide tracking IDs for all international shipments, so you can stay updated on the progress of your delivery. Please note that delivery times may vary between 5-20 business days from the date of dispatch, depending on your location.
Taxes & Duties:
It's important to be aware of any potential taxes or import duties imposed by your country's customs regulations. These charges are calculated by the country of destination and may require additional fees paid Collect on Delivery (COD). Please note that these fees are not collected by Australia but are paid to the local carrier or customs authorities. Customs agents have the right to release or deny the release of your order, and in rare cases, they may cause delays in delivery. We are required to state the value of your order directly on the packaging, as per customs regulations.
We want to ensure a smooth delivery process and our dedicated team will work diligently to dispatch your order promptly. If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We're here to help!